Privacy Policy

Last updated: January 15, 2026

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email, phone number, WhatsApp number

• Transaction Data: Purchase history, Booking Fee payments, delivery addresses

• Device Information: IP address, browser type, device identifiers

• Communication Data: Messages with Buyer and seller

• Verification Data: ID documents for seller verification (Optional, if applicable)

2. How We Use Your Information

• Process transactions and Booking Fee payments

• Verify user identities and prevent fraud

• Facilitate communication between buyers and sellers

• Resolve disputes and enforce our policies

• Send transaction updates and platform notifications

• Improve our services and user experience

3. Information Sharing

We may share your information with:

• Transaction Partners: Buyers/sellers involved in your transactions (limited contact info)

• Payment Processors: bKash, Nagad, or card processors for payment handling

• Delivery Partners: Courier services when delivery is arranged through us

• Legal Authorities: When required by law or to prevent fraud

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no system is 100% secure, and you share information at your own risk.

5. Data Retention

We retain your data for as long as your account is active or as needed for legal, dispute resolution, or business purposes. Transaction records are kept for 7 years for compliance purposes.

6. Your Rights

• Access your personal data we hold

• Request correction of inaccurate information

• Request deletion of your account (subject to legal requirements)

• Opt out of marketing communications

• Export your transaction history

7. Cookies & Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze platform usage. You can control cookies through your browser settings.

8. Children’s Privacy

Khuje Pawa is not intended for users under 18 years of age. We do not knowingly collect information from minors.

9. Policy Updates

We may update this policy periodically. Material changes will be communicated via email or platform notification.

Contact Us

For privacy-related inquiries, contact at contact@khujepawa.com